Privacy Policy | Treelimb Ventures

Effective Date: 11/6/2025

Who We Are

Our website address is: https://treelimbventures.com

This privacy policy explains how Tree Limb Ventures collects, uses, and protects your information when you visit our website and make purchases through our online store.

What Personal Information We Collect and Why

Shopping Information

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to show you products you’ve recently viewed

Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

Shipping address: we’ll ask you to enter this so we can estimate shipping before you place an order, and send you the order

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order

Respond to your requests, including refunds and complaints

Process payments and prevent fraud

Set up your account for our store

Comply with any legal obligations we have, such as calculating taxes

Improve our store offerings

Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Payment Processing

We accept payments through our secure payment processors. When processing payments, some of your data will be passed to our payment processor, including information required to process or support the payment, such as the purchase total and billing information.

Your credit card information is never stored on our servers and is processed securely by our payment gateway providers.

Who We Share Your Data With

Internal Access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent

Customer information like your name, email address, and billing and shipping information

Our team members have access to this information to help fulfill orders, process refunds and support you.

Third-Party Services

We share your data with the following third-party services to operate our business:

Shipping Partners:

EasyPost – For shipping label generation and rate calculation

FedEx – For package delivery and tracking

Email Marketing:

Constant Contact – For sending order confirmations, shipping notifications, and marketing communications (only with your consent)

Business Operations:

QuickBooks – For accounting and financial record keeping

Google Analytics – For understanding website performance and visitor behavior

Google Analytics Privacy Policy: https://policies.google.com/privacy

Other Disclosures

If you request a password reset, your IP address will be included in the reset email.

Visitor comments may be checked through an automated spam detection service.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Order Information: We store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Account Information: If you create an account, we will maintain your information as long as your account is active or as needed to provide you services.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to:

Access the personal information we have about you

Correct inaccurate or incomplete information

Request deletion of your personal data

Object to our use of your personal data

Request restriction of processing your personal data

Request transfer of your personal data

How We Protect Your Data

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

All data transmission on our website is encrypted using SSL technology. We regularly monitor our systems for possible vulnerabilities and attacks.

Where Your Data Is Sent